MANILA, PHILIPPINES—In today’s world where technology-led disruptions have become the new normal, the need for companies to innovate in all aspects of the business has never been more pronounced.
“If you’re not innovating, then you’re not growing in a lot of regards,” states Scott Stavretis, CEO of global Business Process Outsourcing (BPO) leader Acquire, whose subsidiary Shore Solutions, Inc. is a key sponsor of this year’s Asia CEO Awards. “From my perspective, today it’s really all about growth—and in business, if you’re not growing and you’re just staying still, then it means you’re going backwards,” he avers.
In today’s highly competitive business arena where companies aggressively pursue different avenues to achieve better efficiencies to bolster revenues, Stavretis emphasizes that growth begins with innovation. “Markets are changing a lot quicker than they ever have before, and it’s going to continue that way. You have to be nimble and constantly think of what you can do to be one step ahead of your competitors in finding new ways to break through the market,” he says.
It’s this very philosophy that pervades throughout Acquire’s 7,000-strong global ecosystem, which now counts last year’s acquisitions Shore Solutions, Inc. and Animation1 in its portfolio. According to Stavretis, the company’s acquisition of Shore Solutions is consistent with Acquire’s inorganic growth model and innovation strategy. “We’ve been seeing the Shore brand for a while and we’ve kind of head-to-head competed in the marketplace on a few deals. We find that Shore has quite a unique approach to business—they don’t just offer the typical contact center products, and this acquisition has led to more innovation for our company in the way of products, design, and how we engage with our clients’ needs,” Stavretis says.
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